Springs and Recliner Mechanisms:
The Craftsman Collection warrants to you, the original retail purchaser, ten year protection against manufacturing defects of the
springs and recliner mechanisms. Electrical components of power recliners carry a two year warranty.
Glider Bearings:
(250 lb. load rating) The Craftsman Collection warrants to you, the original retail purchaser, a three year warranty. If found to be
defective, we will replace the defective bearing or bearings.
Seat and Back Cushions:
The Craftsman Collection warrants to you, the original retail purchaser, ten year protection against manufacturing defects of seat
and back cushions. Cushion warranty is for loss of cushion resiliency and not normal flattening and softening of cushions, which
is a result of regular use and aging and should not be considered a manufacturing defect. If found defective, cushions will be
replaced free of charge. After 2 years we will not be liable for freight.
Cushion softness is significantly affected by the type of fabric or leather that surrounds it. Where applicable, a rotation of the
cushion will greatly extend the life of both the cushion and fabric.
Fabric:
We offer a one year warranty against unusual wear of fabric under normal use and with proper care. This warranty does not
cover fading, pilling, or crushing of fibers which can occur with the normal use of some fabrics. All claims within warranty will be
submitted for industry testing. We will tender warranty only if it is determined to be an actual fabric defect.
Genuine Leather:
We offer a three year warranty against unusual wear of leather under normal use and proper care. Genuine leather may be one
of the most durable upholstery materials; however, even the best quality leather has flaws and natural markings. Our leather is a
protected aniline dyed, top grain leather, making for easy cleanup. (A soft damp cloth is recommended.) However, body oils and
dust, etc., will cause this leather to develop a natural patina as it is used, especially in light colored leathers. Slight variations of
color, along with the above traits, are characteristic of genuine leathers and distinguish them from synthetic materials. If uniform
color and consistent grain are required, a faux leather (vinyl) may be a better choice.
Any of the above warranties are void if it is determined that the furniture was abused, used by pets, or heavily soiled.
